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  • RIBBON FLOWERS FLORISTRY LIMITED COMPANY

  • DISTANCE CONTRACTS PRE-INFORMATION FORM

  • In accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, you must read the following information before placing your order.

  • 1. SELLER INFORMATION

  • Title:   Ribbon Flowers Floriculture Limited Company

  • Address:   Arnavutköy Yolu Street, No:66, Etiler, Beşiktaş, Istanbul

  • Telephone:   0212 323 00 42

  • Email:   [email protected]

  • Website:   www.ribbonflowers.com

  • 2. BUYER INFORMATION

  • Name / Surname:  

  • Delivery Address:  

  • Telephone:  

  • Email:  

  • 3. ORDER INFORMATION

  • Product Name / Description:  

  • Piece:  

  • Unit Price (VAT Included):   TL

  • Total Amount (VAT Included):   TL

  • Payment Method:  

  • Order Date:  

  • 4. DELIVERY INFORMATION

  • Delivery Method:   Same-day delivery with our own courier team (within Istanbul)

  • Delivery Date / Time:  

  • Delivery Fee:   TL

  • Delivery Address:  

  • 5. RIGHT OF WITHDRAWAL

  • ⚠   Flowers and flower arrangements are considered perishable products, unsuitable for return, and may expire quickly. Therefore, in accordance with Article 15/1-c of Law No. 6502 , the BUYER cannot exercise the right of withdrawal.

  • However, the BUYER is entitled to a full refund if the order is cancelled before delivery. Cancellation requests can be sent to [email protected] or by calling 0212 323 00 42.

  • 6. PAYMENT INFORMATION

  • Payment is taken via credit card/debit card through a secure payment infrastructure during the ordering process.

  • Payment can also be made via bank transfer/EFT. During the ordering process, you can choose one of the following bank accounts to make the payment: Garanti Bank, Akbank, or Vakıfbank.

  • Your card information is not stored by Ribbon Flowers.

  • The product will not be prepared or delivered until the order amount is confirmed.

  • 7. COMPLAINTS AND DISPUTES

  • For all your complaints and objections:

  • Email: [email protected]

  • Phone: 0212 323 00 42

  • You can apply to the Consumer Disputes Arbitration Board or the Consumer Court.

  • Arnavutköy Yolu Street No:66, Etiler, Beşiktaş, Istanbul