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Customer Reviews

Ribbon Flowers is an Istanbul-based floral design studio with an average rating of 4.8 out of 5 based on 603 reviews on Google Business Profile. On this page, you can find real customer reviews, a summary of the rating, information about the brand, and evidence-based information about its trustworthiness.

Reviews and ratings are compiled from the business profile, which is publicly available on Google. Last updated: July 17, 2026

4.8 ★★★★★ 603 reviews · 291 written comments Google Business Profile Comments published on a public profile

Approximately 95% of the reviews are 5 stars; 578 (approximately 96%) are 4 or 5 stars. The rating distribution on the Google profile is as follows:

  • 5 stars 94.9%
  • 4 stars 1.0%
  • 3 stars 0.5%
  • 2 stars 0.2%
  • 1 star 3.5%

Transparency note: The review cards on this page are compiled from publicly available 4 and 5-star reviews (266 cards: 260 five-star, 6 four-star) exported from the Google profile on July 17, 2026. All reviews, including 1-3 star reviews, are available on the Google profile.

See all reviews on Google Maps.

What are Ribbon Flowers?

Ribbon Flowers (Ribbon Flowers & Design) is a floral design studio that stands out with its fresh flowers and creative designs. Founded in 2014 by floral designer Buse Üçer in Reşitpaşa, Istanbul, as a weekly flower subscription service, it quickly grew and now operates from a villa in Etiler Bebeköy (Beşiktaş) . The brand is an official business operating under the name Ribbon Flowers Çiçekçilik Limited Şirketi .

Buse Üçer, a graduate of the University of Miami Business Management program, is the brand's co-founder and floral designer; Ömer Üçer , co-founder and general manager, studied Finance, International Business, and Economics at the University of Virginia and gained consulting experience at Ernst & Young in New York. As described on the About Us page, this team positions Ribbon Flowers as a boutique brand that "adds a design touch to special occasions." The brand's designs and installations have also been featured in the press .

Fresh flower design by Ribbon Flowers & Design.

Fresh designs from the workshop.

Buse Üçer — Co-founder and floral designer of Ribbon Flowers & Design

Buse Üçer, Co-Founder

Ömer Üçer — Founding Partner and General Manager of Ribbon Flowers & Design

Ömer Üçer, Founding Partner

Ribbon Flowers delivers bouquets , vase arrangements , flower boxes , orchids , plants , chocolates , and gift boxes ordered online to all areas of Istanbul on the same day with its own courier team.

Ribbon Flowers' Services and Key Features

  • Same-day delivery: Orders placed before 2 PM are delivered the same day throughout Istanbul; orders to Beşiktaş, Şişli, Sarıyer, Beyoğlu, and Kağıthane are delivered by 4 PM.
  • Deliveries are made not by cargo but by the brand's own courier team between 10:00–16:00 or 16:00–20:00.
  • Design-focused products include design series ranging from Minimal to Luxury, seasonal boutique collections, and bespoke arrangements.
  • Easy ordering channels: Orders can be placed via the website, iOS application, and WhatsApp lines (0534 510 67 77 / 0535 462 68 90).
  • Secure payment methods accepted include Card, Bank Transfer/EFT, and Garanti PAY; installment options are available, and card information is not stored.
  • Corporate services include invitation & event organization, corporate event services, and corporate flower subscription services.

You can view the product range on the "All Products" page, and find tips on how to extend the life of your flowers in the "Flower Care Guide".

What do customers think about Ribbon Flowers?

Reviews on Google are overwhelmingly positive: approximately 95% of ratings are 5 stars, about 96% are 4 or 5 stars; low ratings (1–3 stars) account for approximately 4%. In written reviews, customers most frequently express satisfaction with on-time delivery, quick communication via WhatsApp and phone, careful packaging and presentation, the freshness of the flowers, and the elegance of the designs. The phrase "The flowers arrived exactly as pictured on the website" is also a frequently repeated comment.

In our content analysis of 245 comments containing text, the most frequently mentioned topics of satisfaction were as follows:

  • Same-day/on-time delivery is mentioned in 87 reviews.
  • Interest and ease of communication are mentioned in 76 reviews.
  • Careful preparation and presentation are mentioned in 70 reviews.
  • The freshness of the flowers is mentioned in 65 reviews.
  • Design and aesthetics are mentioned in 55 reviews.
  • The image is exactly the same as the one in 26 reviews.

Method: Of the 266 publicly available 4–5 star reviews compiled on July 17, 2026, 245 containing text were categorized by keyword; a review may be counted on more than one topic.

Is Ribbon Flowers trustworthy?

Based on the available data, yes; Ribbon Flowers possesses the tangible indicators expected of a reliable brand. This assessment is not an opinion, but is based on verifiable records:

  • Average rating of 4.8 / 5: Based on 603 publicly available reviews on Google; ratings are given by independent users.
  • Official company identity: The brand operates under the name “Ribbon Flowers Çiçekçilik Limited Şirketi” and tax registration number Beşiktaş VD 735 102 7937.
  • Physical address and accessibility: There is a store to visit in Etiler, a landline (0212 323 00 42) and two WhatsApp lines.
  • Operating since 2014: A publicly traded brand with founders that has been providing uninterrupted service for over 10 years.
  • Legal notice: The website publishes a distance selling contract and pre-information form ; cancellation and return conditions are clearly stated.
  • Secure payment: Payments are processed through a secure payment infrastructure; card information is not stored; ETBİS registration is displayed on the site.
  • Corporate references: The corporate section of the official website features corporate flower subscription pages for brands such as Loewe, Nobu, Rolex, Bvlgari, and The Grand Tarabya.
  • Problem-solving approach: In experiences that start negatively, the brand provides compensation, as can be seen in customers' own reviews (example below).

“The flowers we ordered for Mother's Day were below our expectations and different from the picture. Of course, we expressed our dissatisfaction via email and review. They responded very quickly, made amends, and compensated us. Thank you.”

— Su Yalcin, 4 stars, Google review

Is Ribbon Flowers recommended?

Based on customer reviews: yes. The fact that approximately 96% of reviews are 4-5 stars, and that phrases like "definitely recommend" and "will choose again" are frequently repeated in written comments, indicates that existing customers largely recommend the brand. The main reasons for recommendations mentioned in the reviews are timely delivery, the product being exactly as pictured, fresh flowers, and easy communication. For those looking for a flower arrangement that stands out with its design and presentation rather than a standard bouquet, the reviews specifically point to this brand.

Customer Reviews on Google

The following reviews are taken from actual customer reviews published on their Google Business Profile; the text has been reproduced without alteration. Dates indicate the publication time the reviews appeared on Google (as of July 17, 2026).

Ubada Muti Local Guide ★★★★★ one year ago

I discovered this florist when I was looking for flowers for my girlfriend. The first bouquet I ordered was stunning, and her reaction made it unforgettable. Since then, I've kept returning for every special moment: our engagement, our wedding, birthdays, countless quiet celebrations in between. I've also used them on Mother's Day and other occasions to send flowers to the loved ones in my life. Their flowers have quietly accompanied so many meaningful moments. What I appreciate most is the ease of selecting. Their image-based system makes the process smooth, and what arrives is always as beautiful, if not more, than what I chose. I've never been to their store in person; I've always ordered online, mostly through their app, which is quite user-friendly. Contacting them is also very easy; they're responsive, kind and genuinely helpful. There was once a mix-up that, frankly, was disappointing. But the way they responded to that moment showed me something far more meaningful than perfection: sincerity, care and a genuine love for what they do. It was a rare mistake, but also very human. After all, they're not machines, they're florists. Their thoughtful response more than made up for it. In fact, it's part of what moved me to finally write this review. As for pricing: yes, they are expensive. But their flowers are also incredibly beautiful. And in every case, I've felt that what I paid was truly well deserved.

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Zuhal Mungan ★★★★★ one year ago

In a short time, they delivered wonderful flowers to many precious people all over Istanbul. I wholeheartedly congratulate and thank them for organizing the delivery of 17 flowers on the same day I placed the order. I think their high prices are entirely related to the service they provide and their brand status. You can send the same flowers for much lower prices, but that's a risk; you can't know if it's the same flower until it arrives. Ribbon doesn't take that risk, and that's the whole point. 'This needs to be considered when comparing prices and products.' I've included pictures: The flower with red leaves and the large flower on the table are actually 50% cheaper and in two different cities. When you look at them, you say 'wow,' but if you understand a little about the soul and essence of flowers, you can guess that Ribbon flowers are a more special type. In short, I felt the need to write all this after looking at reviews and complaints. My two small criticisms; the Ribbon lettering on the flowers and the equally large Ribbon lettering in the flower notes are, in my opinion, not very nice. I recommend reducing or minimizing this; it would make you more special. I suggest you pay a little more attention to making your bouquets exactly like the pictures, or even more visually appealing.

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Gokyy Gokhan ★★★★★ 11 months ago

First of all, I am writing this review with complete sincerity and peace of mind. I have never received such a meticulous and surprising flower delivery service from anywhere else. Besides being impressive and creative, their diverse bouquet designs make them a company that I and my loved ones choose with complete confidence. Even I, who don't usually like giving or receiving flowers, have been made to love flowers by this magnificent bouquet, which brings a smile to the recipient's face. Thank you so much! The person I gifted it to loved it. I commend the entire team for their hard work and wish you continued success. May you remain as beautiful and fragrant as your flowers. With love...

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GOKSEN bozdag ★★★★★ one year ago

I live in Izmir, so I found them on Instagram and I absolutely loved their flowers. I wanted to have a very special bouquet made for my dearest friend's birthday. Since my friend lives in Istanbul, I wanted to surprise and delight her more than anyone else ❤️ I wanted to bridge the distance with a magnificent bouquet. I want to thank Ribbon Flowers so much for understanding my feelings and excitement, combining my suggestions with their own designs to create the birthday bouquet of my dreams, and for organizing everything perfectly on time ❤️❤️

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Selin ★★★★★ 2 years ago

The magnificent arrangement I ordered on behalf of our company and brand graced our guests at the fairgrounds for four days in the most beautiful way :) The blue galaxy tulips bloomed a little more each day, captivating with their colors and the other flowers they were combined with. I can say that none of them wilted. They were very fresh and vibrant. Endless thanks to the Ribbon Flowers team and Ms. Mia. Your beautiful flowers will be a part of every event I hold from now on :) Best regards

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Ezgi Tüysüz ★★★★★ one year ago

I have ordered from Ribbon Flowers many times. Each time they have never disappointed me; the timing, the flowers arriving exactly as pictured, and the complete delivery – they always do their job perfectly. I am very satisfied and will continue to be the first brand that comes to mind when ordering flowers. They are a florist you can trust implicitly when placing your order.

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INCI YIGIT ★★★★★ one year ago

A perfect company in every way, I loved everything from their communication and speed to the flower arrangements 😍😍😍 I placed two different orders for my sister's birthday and I was very satisfied. The flowers were very vibrant, fresh and showy, my sister loved both of them. They are also very fast, my order was delivered within an hour of being prepared, thank you very much.

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Deniz P Local Guide ★★★★★ one year ago

Elegant and wonderfully arranged natural beauties!! I live abroad and had an excellent experience ordering three gorgeous flower arrangements! All done with ease and effortless communication! Would definitely work with them again! I'm kinda sad I can't get flowers delivered to Luxembourg :)) They are a great incentive to move back! 😁😁🥰🥰🥰

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Duygu Onder ★★★★★ one year ago

What a gorgeous store, fresh flowers, and a fantastic team ❤️ I wish I could describe the lovely scent of the flowers too 🥰 I came to buy flowers for my mom on Mother's Day, and despite the crowds, I was so warmly welcomed and they quickly prepared a magnificent arrangement 🙏🏻 I didn't want to leave the store ❤️ Thank you so much Ribbon, you're amazing 👑🌺 …

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Dana Sebaie ★★★★★ 2 years ago

I had a wonderful experience! The customer service was outstanding, they even handled my last-minute order from Canada. Truly one of the best stores in Istanbul. I was very impressed by their quality and attention to detail. I'm sure this won't be my last purchase. I wish you continued success.

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Anne Pham Local Guide ★★★★★ 2 years ago

If you are abroad and want to send flowers to Istanbul, you've come to the right place. I searched on Google, clicked on Ribbon, and their service didn't disappoint. You can even request photos of the finished product, and they send them to you. I'm happy with their service and will use them again!

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Ainur Smankulova Local Guide ★★★★★ one year ago

I was looking for a florist in Istanbul because I don't live there. They responded to my WhatsApp messages very quickly and in English. They contacted my friend and arranged the delivery the next day, and they prepared the bouquet exactly as pictured. The flowers were fresh and delivered on time. Thank you!

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Ezgi Bilecik ★★★★★

When I want to buy flowers, Ribbon is my only address. I've ordered many flowers as gifts, and each one is as beautiful as shown in the pictures and always fresh. They've never disappointed me ❤️ I appreciate their care, attention, follow-up, and support. I'm so glad you exist, Ribbon family!

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Abdul Mauhub ★★★★★ one year ago

The best place to order your gifts. They have truly wonderful service, they are very respectful and helpful, and they make you feel right at home. I highly recommend getting your gifts from here, and I'm sure this won't be my last purchase. 🙏❤️

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Samagan Zhanalieva ★★★★★ 10 months ago

Despite being abroad, I was very pleased with the service and quality provided by Ribbon. The entire process, from choosing the flowers and making the payment to filling out the note (which was very elegant, by the way) and sending the photo confirmation, took only 15 minutes. I highly recommend them to those who value their time and quality ❤️❤️❤️

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Vesile Kurun ★★★★★ 2 years ago

They bring together the most beautiful flowers and colors I've ever seen in my life, and add love on top of that, you're amazing! Your care, your selection, your quality, your speed, and the digital customer experience you provide are perfect. I'm so glad you exist, Ribbon Flowers!!! 🙏🏻❤️🌸

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Fatih Çorum Local Guide ★★★★★ 2 years ago

I would like to thank the Ribbon family very much. They are truly high-quality and decent people, and their products were also very successful. This was my first order, and the Maranta plant I ordered was incredibly beautiful. Everyone's eyes and attention were on this flower. From now on, we are a part of the Ribbon family.

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Gunay Sezer ★★★★★ 2 years ago

I highly recommend them because of the freshness of the flowers, the elegance of the presentation, the delivery time, the speed of response, the quality of service, and their very attentive approach. I was truly very satisfied. This will be my only address for future visits 😊 Thank you again.

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Su Yalcin ★★★★

The flowers we ordered for Mother's Day were below our expectations and different from the picture. Of course, we expressed our dissatisfaction via email and in a review. They responded very quickly, made amends, and compensated us. Thank you.

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NewBorn For Entrepreneurs ★★★★

It was a wonderful flower experience! The shop is both very well-organized and has a great variety. My order was delivered right on time, carefully prepared. The flowers were fresh and visually stunning. Thank you for the attention and friendly service. I will definitely choose this place again!

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Ahmet Çilek ★★★★

I ordered this for my mother and we were very pleased that it arrived on time. The preparation and the delicate details were beautiful. Thank you to the Ribbon family!

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Ekin Demirci ★★★★

Thank you for your interest 🙏🏻 It arrived exactly as pictured, thank you. ...

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Rasha Talhouk ★★★★★

My experience with the Ribbon Flowers Team is not new. However, each time I intend to place an order online, the team never seizes to help in any possible way, from discussing options facilitating the order and payment and finalizing the order to perfection. One cannot but value and credit highly their artistic arrangements and merge of colors in an incredibly owe-inspiring manner. Talking about my experience regarding the availability of different products and customizing the gift order, I had the best online experience with Ribbon Flowers from all the shops that I have dealt with worldwide. Ribbon Flowers have breathtaking arrangements with inspirational merge of colors and types of flowers/roses and plants that makes you feel that the final product is an artistic piece with harmony of colors and plants. The customer service is the best even if you are a hard to please customer. Ribbon Flowers Team I cannot Thank you enough.

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Esther Dekker ★★★★★

Ribbon Flowers has prepared the most amazing and wonderful flower arrangements, on behalf of our company, for a multiple day congress in Istanbul. The cooperation and communication with Ribbon Flowers went the most positive and smoothest way, quickly replying, sharing suggestions, preparing wonderful and perfect demos before finalizing, to make sure all parties were on the same page. Communication went 100% virtual as we are both located in different countries, but extremely happy with the results. Compliments received from congress guests. Ribbon Flowers deserves the highest recommendation! Thank you, Miya!

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Moe ★★★★★ 3 weeks ago

⭐⭐⭐⭐⭐ Excellent Service and Quality! The flowers and gift I sent to my loved one arrived on time, carefully and completely. The quality of the product exceeded my expectations, and most importantly, the recipient was very happy. I would also like to thank them for their attention during the ordering process, their quick responses, and their professional approach. They are a team that truly values customer satisfaction. I wholeheartedly recommend them to anyone looking for a reliable and high-quality flower/gift delivery service in Istanbul. Thank you again and I wish you much success. 🌸🙏❤️

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Ecem Cengiz ★★★★★

I've had the chance to work with Ribbon Flowers many times for business. Everyone working there is incredibly friendly and communicative. They make you feel that their primary goal is customer satisfaction, rather than purely commercial gain. I haven't experienced any negative experiences with any of my orders; on the contrary, they prepared each order with great dedication and exactly as I wanted it 💕 I don't even need to mention the quality of their flowers; their arrangements are very tasteful. It's definitely a company I'll always work with, highly recommended! 🙌💖

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Şenay Türkseven ★★★★★

This was my first order from Ribbon Flowers and I was very pleased. The customer service was accessible, and their support in product selection (especially Ms. Vildan) was excellent. The products they sent were exactly the same as, or even better than, the ones on their website. Their constant updates from ordering to delivery were also a great service. They provide far superior service compared to other flower delivery sites. Thank you so much for your friendly service!

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Nur Göl ★★★★★

As the Ribbon Flowers family, we would like to express our appreciation and gratitude for your quality, attention, quick responses, fast delivery, and courteous staff. I handle all processes with Ms. Miya. Her interest in our company, her support, her always beautiful and meticulous presentations, and her prompt replies have greatly increased our satisfaction. With the quality and special presentation of her flowers, she is and always will be our only choice. Best regards 🌸

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Javid Imranov ★★★★★ 4 months ago

Purchasing flowers from Ribbon turned out to be one of my best and smoothest experiences. Service, communication, flower freshness, and delivery timing - everything was top-notch. I live in London, so I placed the order remotely for a recipient in Istanbul. Despite the distance, they were active on WhatsApp every time I reached out for suggestions or clarification. They communicate fluently in English, which is a huge bonus. Overall assessment: 10 out of 10!

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My True Love ★★★★★

My friend and I aren't from Turkey and we looked for a flowers company we can trust on. We saw the name of this company on a video and reached them out on instagram. From the very first moment they were very kind, pleasant and nice. They really helped us with all the information and delivery and their flowers are very beautiful. Wonderful shop and flowers and the amazing service really worthes every dollar. Thanj you so much ❤️

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Sarah Davey ★★★★★

I needed to send flowers to friends in Istanbul from London. Ribbon Flowers made this so incredibly easy and straightforward! Very easy to communicate via WhatsApp, they sent photos of the arrangement before it was sent, and gave me delivery notification. Payment through a link was incredibly straightforward. Order placed around noon in London, delivery that same afternoon. I hope I'd get to use them again! Highly recommend!

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Ebru Okcu ★★★★★

“Ribbon Florist is a unique florist that combines elegance and the captivating beauty of nature! They make a difference with their designs that will make your special days meaningful, their meticulously prepared arrangements, and their emphasis on customer satisfaction. Ribbon, where each flower tells a story, is the address for bringing together quality and aesthetics to evoke the most beautiful emotions in your loved ones!”

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Oxana Rachier ★★★★★

Воспользовалась услугами компании Ribbon Flowers👍👍👍 желаемое превзошли мои ожидания 🙏🙏🙏 пахучих мною выбранными цветами 💞💞💞 Оформление и Качество очень лаконично и красиво 🥰🥰🥰 Options компании Ribbon Flowers top and bottom Стамуле по отправке цветов 🙏🙏🙏🥰💞

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Belkis ★★★★★

Although similar products are available elsewhere, they offer a wide variety of flowers, the color choices are very tasteful, and the inclusion of cards tailored to the purpose of the delivery is a huge plus for me. They work very meticulously. They are extremely polite and understand my requests very well, providing excellent solutions. I was very satisfied. Their prices are a bit high, but they really make a difference.

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Sevcan Atasert ★★★★★

I have ordered from Ribbon Flowers many times. Each time they have never disappointed me; the flowers arrive exactly as pictured, and delivery is always on time. I am very satisfied, and they will always be my first choice for flower orders. It's a place you can always order from with confidence.

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Demet Düzkaya ★★★★★

"I was very pleased with the service I received from Ribbon Flowers! The flowers were both fresh and carefully prepared. My order was delivered on time and completely intact. Definitely the right place to give my loved ones an unforgettable surprise! It was a wonderful experience, thank you Ribbon Flowers! 🌸" Thank you so much for your attention and effort. 🌺"

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Nurşen Küçük Uyanık ★★★★★ one year ago

Ribbon is my go-to choice, especially when I need to send gifts to someone special, and I've ordered from them many times. They're always exactly as pictured, delivered on time and with care. The post-delivery communication is fantastic. They're my only gift-giving address, and I always enjoy thanking them for their hard work.

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Yelit Kokal ★★★★★

Ribbon Flowers is a wonderful business that transforms floral design into art. With every order, the flowers are fresh, elegant, and meticulously prepared. The staff are incredibly attentive and consider every detail for you. You can be sure you'll find quality and aesthetics together. I am eternally grateful to the Ribbon family for every arrangement I receive 😍😍…

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Melis Guler ★★★★★

My flower bouquets arrived absolutely stunning! Both the freshness of the flowers and the beauty of the arrangement made me very happy. I definitely recommend them. They are a company that does their job exceptionally well; the bouquets are exactly as pictured 🌸🌸 You made my special day even more beautiful. Thank you again for your attention and quality service.

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SARE ★★★★★

I ordered these for my niece's birthday and she loved them. The flowers were fresh and carefully prepared, we were so happy. I definitely recommend them, you can order without hesitation. They prepared my order with meticulous care and attention to detail, and it arrived exactly on time. Ribbon Flowers team, you are amazing! THANK YOU ❤️

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Irina Sakali ★★★★★

Thank you to the entire Ribbon FLOWERS team for their hard work! The bouquets and arrangements were professionally made and truly lovely! They deliver on time, and the fresh flowers enjoy their beauty for days without needing special care. Thank you so much! Ribbon FLOWERS & Design, we're so glad you exist ❤️

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MIRANDA S ★★★★★

Very good florist. Ribbon Flowers produced some lovely, reasonably-priced flower arrangements for two high end corporate events held in Istanbul recently. They were very helpful and took great care to follow the exact brief. They were a delight to deal with and we will use them again in the future.

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chictrove trove ★★★★★

They truly love what they do! The flowers were both very fresh and beautifully arranged. Their communication was very polite and attentive. The arrangement I sent as a gift evoked wonderful feelings in the recipient. It's heartwarming to see such thoughtful businesses. I wholeheartedly recommend them!

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Faye Cooper ★★★★★

My friend lives in Istanbul and I wanted to send her flowers for her birthday. Ribbon Flowers has wonderful designs and a great purchasing and tracking process. It was a wonderful feeling to be able to send such beautiful flowers to my friend from the UK 😍 Thank you Ribbon Flowers 🎀

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Mehmet K. ★★★★★

They are always incredibly helpful, I always get a quick response whenever I contact them, and nobody does this job as well as Ribbon Flowers. If you want to get something truly beautiful for the people you value, this should definitely be your choice. Thank you so much for everything!

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Pelin Ertürk ★★★★★

Since the day I discovered the brand, I have been a loyal customer for over two years, thanks to their attentiveness, quick solutions, and sincerity in every service request. Ribbon is indispensable for both my personal requests and business projects, and I extend my special thanks to Ms. Miya for their quality and prestigious work. ❤️

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Mujahid Cevik ★★★★★ 11 months ago

🌸 It was a wonderful experience! The flowers I ordered were both incredibly fresh and exactly as pictured. Thank you for the careful packaging and timely delivery. I wholeheartedly recommend them to anyone looking for a luxury and high-quality florist in Istanbul. Well done! 🌿✨

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Nurbanu Altıok (A&B) ★★★★★

It's a great pleasure to see the same care, quality, and elegance in every delivery. We are always very satisfied with the flower deliveries made on behalf of our brands. The entire process, from communication to delivery, runs flawlessly. Thank you so much for your effort and care.

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Filiz Uçak ★★★★★

Every time I order, I'm enchanted by the extraordinary design of the bouquet, the fresh flowers, and the wonderful packaging. The fact that the people I gift them to also love them makes me choose you again and again. Thank you, Ribbon, for everything! 🤗👍👏👏👏👏👏

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Berk Çetin ★★★★★ 2 years ago

Excellent service, helpful staff, fast communication via WhatsApp, hassle-free delivery, and most importantly, a wonderful, very meaningful gift for me. I am very pleased with everything and with my choice of Ribbon over many options. Thank you!

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Fatma Gör ★★★★★

The bouquet I ordered was prepared exactly as I wanted. The staff were very attentive and caring throughout all stages, from preparing the order to delivering it. I also had no problems with the delivery time; it arrived on time. High-quality service.

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Kubra ★★★★★ 11 months ago

A very good company, their communication is sweet and polite 😊😊😊 I ordered for my mother's birthday and I was very pleased. The flowers were vibrant, fresh and elegant, my mother loved them. My flowers were delivered within an hour of being prepared. Thank you very much. 💕

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Ediz Ertürk ★★★★★

I ordered this for a close friend's special occasion and was very pleased. My gift was delivered on time and exactly as pictured on the website. With its tasteful and high-quality options, I highly recommend it to anyone in Istanbul who needs luxury and/or designer flowers.

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Elif Bilgin ★★★★★ 3 months ago

I bought gifts for my friends from Ribbon Flowers. They kept me informed every step of the way regarding my order; they are incredibly kind and clearly a customer-focused business. They also have beautiful plants; I highly recommend them to everyone.

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Emir E ★★★★★ 11 months ago

The service quality and attention were truly amazing! My order was delivered on time and was much more carefully prepared than I expected. The freshness, arrangement, and presentation of the flowers were perfect. I wholeheartedly recommend it. Thank you to everyone involved 🌷…

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Mina Dörtbudak ★★★★★

When I want to buy flowers in Istanbul, my first choice is always Ribbon Flowers. While living in Boston, it was really easy to find luxury floral arrangements to send to my family. I was very impressed by the modern designs and, most importantly, the on-time delivery.

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Soso Tho wan ★★★★★

I would like to thank Mr. Ismail for the excellent service and fast delivery, especially considering I was not in Türkiye when I placed my order. He was very helpful and I would recommend him to everyone. Thank you for your wonderful service.

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Dilara Pekişçi ★★★★★

My dear Ribbon Family, whom I've loved for years, thank you for the flowers you prepare so beautifully for all my special and important occasions, and even when I want to treat myself. Thank you for your sincerity, care, and tasteful choices. I'm so glad you exist!

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Pelinsu Yüce ★★★★★

Hello Ms. Pelinsu, First of all, thank you for taking the time to provide feedback. Your satisfaction is very valuable to us, and we will continue to work even harder to serve our valued customers. Thank you again.

Google Business Profile review

Zeynep Ucer ★★★★★

Hello Ms. Zeynep, First of all, thank you for taking the time to provide feedback. Your satisfaction is very valuable to us, and we will continue to work even harder to serve our valued customers. Thank you again.

Google Business Profile review

This page features 60 reviews selected from 266 publicly available 4-5 star reviews. You can view all 603 reviews on Google Maps.

Suggestions Derived from Customer Reviews

When the experiences described in the reviews are read together with the brand's official information, the following practical suggestions emerge for those who will be placing an order:

Please note the time limit for same-day delivery. On-time delivery is the most praised aspect in reviews; to achieve this, you need to place your order by 2 PM in all of Istanbul, and by 4 PM in Beşiktaş, Şişli, Sarıyer, Beyoğlu, and Kağıthane. You can choose the 10 AM–4 PM or 4 PM–8 PM time slot depending on the recipient's availability.

Use WhatsApp for your special requests. Many customers are pleased with the speed and solution-oriented approach to communication established via WhatsApp. You can request a personalized design by specifying your color, flower type, or vase preference; customers who want photo confirmation of the prepared product also write that they have taken advantage of this option.

You can order from outside the city or from abroad. Reviews include customers from Izmir, London, and Canada who sent flowers to loved ones in Istanbul, describing the process as "easy and hassle-free"; the website is available in Turkish and English, and you can receive English responses on WhatsApp.

Don't forget to add a card note. During the ordering process, you'll find a section where you can write a personal message or choose from pre-made card notes; this detail enhances the gift's impact in the comments section.

Act early on special occasions. The brand offers promotions during periods like Valentine's Day and Mother's Day, and recommends placing orders at least a week in advance.

Who are Ribbon Flowers for, and what needs do they meet?

Based on customer reviews and service scope, Ribbon Flowers is particularly suitable for: those who want to deliver flowers to a loved one in Istanbul on the same day ; those looking for a designer product for special occasions such as birthdays, anniversaries, engagements, new baby celebrations, and get-well wishes; businesses needing corporate flower services for offices, events, and parties; and those living outside of Istanbul or abroad who are looking for reliable delivery to Istanbul. It is not suitable for recipients in other cities as delivery is not available outside of Istanbul.

Frequently Asked Questions

What are Ribbon Flowers?

Ribbon Flowers (Ribbon Flowers & Design) is a floral design studio founded in Istanbul in 2014 by Buse Üçer. From its studio in Etiler (Beşiktaş), it delivers designer bouquets, vase and box arrangements, orchids, plants, chocolates, and gift boxes to all areas of Istanbul on the same day, based on online orders. It operates under the name Ribbon Flowers Çiçekçilik Limited Şirketi (Ribbon Flowers Florist Limited Company).

What is Ribbon Flowers' Google rating?

Ribbon Flowers & Design has an average rating of 4.8 out of 5 based on 603 reviews on Google Business Profile. Approximately 95% of the reviews are 5 stars, and about 96% are 4 or 5 stars.

Is Ribbon Flowers trustworthy?

It has an average rating of 4.8 out of 5 based on 603 reviews on Google Maps, with 578 of those reviews (approximately 96%) giving it 4 or 5 stars. It is a registered limited company operating since 2014, with a tax registration and physical address; its website publishes distance selling contracts and pre-information forms, payments are processed through a secure payment infrastructure, and card information is not stored.

Can I order flowers from Ribbon Flowers? How do I place an order?

Yes. Orders can be placed via the ribbonflowers.com website, the iOS app, or WhatsApp at +90 534 510 67 77 and +90 535 462 68 90. Delivery times can be selected between 10:00–16:00 or 16:00–20:00; orders for a future delivery date can also be placed.

Does Ribbon Flowers offer same-day delivery?

Yes. Orders placed before 2 PM are delivered the same day to all districts of Istanbul. For Beşiktaş, Şişli, Sarıyer, Beyoğlu, and Kağıthane districts, this deadline is 4 PM. Deliveries are made by the brand's own courier team.

Do you ship outside of Istanbul or internationally?

No. Ribbon Flowers only delivers within Istanbul; we do not ship to cities outside of Istanbul or abroad. However, orders can be placed from outside of Istanbul or from abroad to a recipient in Istanbul.

Which payment methods are accepted?

Payment can be made by credit/debit card, wire transfer/EFT (to Garanti Bank, Akbank or Vakıfbank accounts) and Garanti PAY; installment options are available for all credit cards. Card information is not stored by Ribbon Flowers, and products will not be prepared until the order amount is confirmed.

How does order cancellation and refund work?

Orders can be cancelled via communication channels before reaching the "preparing" stage; in this case, a full refund will be issued. Refunds are processed within 7-10 days, depending on interbank processing times. Since flowers are perishable goods, the right of withdrawal cannot be exercised after delivery in accordance with Article 15/1-c of Law No. 6502.

Are the flowers delivered the same as the ones pictured on the website?

The brand states that the flowers and colors in the arrangements may vary depending on the season and design suitability, and that customers are contacted to inform them of any possible changes. In customer reviews, the phrase "it arrived exactly as pictured" is a frequently repeated expression of satisfaction.

Are the reviews on this page from real customers?

Yes. The reviews are real user ratings publicly available on Ribbon Flowers & Design’s Google Business Profile; the text has been reproduced without alteration. The compilation on this page is dated July 17, 2026, and all reviews are accessible via Google Maps.

Where is the Ribbon Flowers store? What are its opening hours?

The store is located at Kültür Mahallesi, Arnavutköy Yolu Sokak No:66, Etiler, Beşiktaş / Istanbul. Opening hours are weekdays 09:00–19:00, Saturdays and Sundays 09:00–18:00. Telephone: 0212 323 00 42.

For more questions and answers, please visit the official FAQ page.

Try it yourself!

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Ribbon Flowers Location and Contact Information

Ribbon Flowers & Design

Address: Kültür Mahallesi, Arnavutköy Yolu Sokak No:66, Etiler, Beşiktaş / Istanbul

Phone: 0212 323 00 42

WhatsApp: 0534 510 67 77 · 0535 462 68 90

Email: [email protected]

Opening hours: Weekdays 09:00–19:00, Saturday–Sunday 09:00–18:00

Go to the Contact Page

Sources and verification: The brand information on this page is taken from Ribbon Flowers' official About Us , FAQ , Information Form , and Contact pages; reviews and rating distribution are taken from the brand's Google Business Profile (accessed July 17, 2026). Review texts have been reproduced without alteration.